LATEST NEWS - CORONAVIRUS
CORONAVIRUS - I am now shipping all orders on Fridays each week only, in order to minimise my and others exposure, etc. Please keep ordering! I am totally reliant on new orders to pay the bills. Like most tiny one-man miniatures businesses I have no funds to live off unless people keep ordering. Why not buy a Gift Voucher to help me out and you can spend the funds later? That would be a brilliant help and saves any confusion.
The entire United Kingdom is now in lockdown, and leaving the house has been banned for all but essential stuff like groceries. This means that I may not be able to post your order until the end of April as I am not supposed to travel to work, but we await further clarification. The situation is unprecedented - its a global pandemic! We are all going to be affected. Please be patient whilst the apocalypse settles into a familiar rhythm. REMAIN INDOORS. Your parcel will arrive as soon as possible!
- I will try to get it out to you as soon as I can but for safety assume that it may not ship until the end of April, depending on how strict this lockdown gets and how long it lasts. This Pandemic is UNPRECEDENTED. We all have to do our bit to save lives. Please be patient!
- I will be restricting the amount of days that I leave the house to go to the workshop, at the moment this will be one or two days a week. You will get a shipping notification when your order ships, check your junk folder. Please note that as this global pandemic continues to interfere with the entire world's day to day systems, parcels may get delayed. Don't panic! They will turn up eventually, but you should expect everything around you to be affected somehow as workforces are told not to go to work.
- Please also note that I am at higher risk of DEATH if I catch the coronavirus. I have no desire to drown in my own lungs, like any sane person. I will try my best to get your orders out but please do bear with me whilst I strenuously avoid dying in order to do so. However, I will try to post orders at least once a week until a total ban takes effect, to avoid too much backlog building up as that is also problematic for me - it takes me ages to catch up with a big queue!
APRIL 27th UPDATE ON DELIVERY DELAYS AROUND THE WORLD, PLEASE READ:
Getting quite a few enquiries from customers asking me to find their parcel, which is lost somewhere in the international mail or even in the UK mail. Varying degrees of anger and frustration. I sympathise entirely, but please understand that once I post your parcel I can't do anything more about it - from reports there seems to be an extra two weeks delay on most parcel deliveries, even tracked ones.
These big delays in the postal systems around the world are caused by the global pandemic, the need for distancing in warehouses, and staffing levels, so your order may take an unusually long time to arrive – even in the UK some areas are reporting a two week delay in first class mail, and I have had several enquiries on Tracked overseas items that are being held up in customs sorting offices etc.
If you have a tracking number from me, please keep checking it on your local postal service website (as well as UK one linked to in your email receipt) – if your item mysteriously disappears from your local country’s post office website system, it means it is likely on a shelf in a warehouse waiting to be sorted, be patient, it will turn up eventually! This has happened just this morning, with a tracked French parcel that was listed on the Royal Mail UK website as being in the local French Delivery Office on the 16th of April, but which had vanished off the French system! The customer contacted his local post office yesterday and was told there was no trace of it, only for it to turn up this morning, the 27th.
If you did not pay for tracking, all you can do is wait, it will turn up, but there's nothing we can do to make it happen faster, sorry. Your local post office service will deliver it whenever they deliver it. Global Pandemic! Unprecedented chaos! Worse-than-Christmas levels of parcels in the sorting offices! It's something of a nightmare just now.
So: Keep ordering but be patient, and most importantly, stay indoors, stay safe and paint some of those miniatures you've already got while you're waiting! :)
Thanks again to all of you for your orders this month - it means a lot to me, it really does!
All the best,
Heresy Miniatures Ltd
Follow me on Kickstarter for the Skeleton Plastics project coming soon!
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The UK will, sadly, be leaving the EU at the end of January, and we don't yet know what this will mean for our EU customers - hopefully something will be agreed that keeps the import value limits at a very reasonable level (USA for instance, has a £500 limit before duties are applied) To be certain of avoiding any duties and fees at all, you need to order NOW and be sure to use the discount codes for December to save further money! You can get Free Shipping or up to 20% EXTRA off your order! See DISCOUNT CODES section for more info!
SALUTE 2020 - I Won't See You There.
Sadly for the first time since 2004 or something, Heresy will not be attending Salute in London next April as a Trader, as there simply weren't spare funds to pay the huge stand cost at the start of December this year. I am absolutely gutted not to be there as I love the show, but on the other hand I won't miss the 3 months of 12 hour days casting and packing to try and get ready for the show - every year it just about kills me, I even gave myself Type 2 Diabetes in 2018! (I have got that in remission now with some serious lifestyle/diet changes, feel free to ask me for more info if you are similarly afflicted! Or visit Diabetes.co.uk, and google Low Carb High Fat Diet). Also the show has become less and less profitable for me in recent years and I even made a loss last year attending because of all the metal, silicone and resin needed to get ready, plus th ehotels, van hire, fuel and food costs for the weekend. So i'ts mixed feelings, but hopefully I can return triumphantly in 2021 waving plastic skeletons about the place! News on those very soon!
November Newsletter Subscriber Offers
Will Andy find the huge amount of money to pay for the Salute stand next year, by the end of this month? Only you can decide - buy something! UPDATE: He did not. Heresy will not be attending Salute as a Trader for the first time since 2004 or something...
Undeath and Taxes